What Sets Full Flavour Rural Broadband Apart?

At Full Flavour Rural Broadband, we are dedicated to providing our rural customers with top-notch internet service. We recently conducted a customer satisfaction survey, and we're thrilled to share that our customers gave us an outstanding average score of 9.1 out of 10! Let's dive into the key aspects that make our service stand out in Rotorua Lakes, South Waikato and Taupo.

Five Reasons Our Customers Love Our Service:

Reliable and Fast Internet Connection
Our customers highly appreciate our dependable and fast internet service, especially in rural areas where options can be limited. One satisfied customer said, "Good speeds, good service, and reasonable rates."

Exceptional Customer Service
Our dedicated team consistently goes above and beyond to ensure our customers have the best experience. Many respondents praised our "easy to deal with" staff and "prompt service." They also highlighted the "real information" and "immediate response" when reaching out to us.

Local and Personable Support
At Full Flavour, we take pride in being a local provider with a personal touch. Our customers value our Bay of Plenty-based support and the fact that we're not a faceless call center in another country.

Competitive Pricing
Our customers understand that while our service can be slightly more expensive than other providers, the improved internet service and support they receive are well worth it. As one customer put it, "A little pricey given what we have had in the past but also acknowledge we get far better service and internet than we have ever had."

Strong Presence in Rotorua Lakes, South Waikato and Taupo districts
Our customers in Rotorua Lakes, Taupo, and South Waikato districts appreciate our dedication to providing reliable service to their communities. As one customer said, "We had to move, you came out and hooked us up again. Hurricane Gabrielle did some damage and you were proactive in saying where to go to see damage reports and fixed it fast."

We are extremely proud of our 9.1/10 satisfaction score and the positive feedback from our customers. At Full Flavour, we remain committed to delivering reliable and high-quality rural broadband service while continuously improving and adapting to our customer's needs.

Learn about our rural broadband here