Date of Report: Friday, 30th of May 2014
Date/Time of Incident: Friday, 30th of May 2014 13:11hrs
Date/Time of Restoration: Friday, 30th of May 2014 13:51hrs
impact: Fibre users of international bandwidth and all ADSL/VDSL connections
Full Flavour buys fibre network capacity from FX Networks between our main network facility in Hamilton and our point-of-presence in Sky Tower where international bandwidth is handed over to Full Flavour from our upstream provider. We also have our Chorus copper traffic (ADSL/VDSL) transiting our POP at Sky Tower.
Full Flavour noticed a loss of network connectivity and immediately informed FX Networks.
Cause of Incident:
We understand a fibre was cut in Auckland affecting our fibre network connection into Sky Tower. We're awaiting further details from our upstream providers.
To bo be confirmed
To be confirmed
NOTE: REPORT INCOMPLETE - TO BE UPDATED