If you need help with one of our services, do one of the following:
- - Chat with us via our website. Live chat is generally available between 9am and 5pm Monday - Friday.
- - Email us at firstname.lastname@example.org
- - Phone us on 07 577 0099
In the event of a broadband outage, please call our faults line on 0508 GO FAST
it's preferable you call from a cellphone as you'll automatically be added to our SMS notifications list for any updates related to the fault you've reported.